Video ConnectionLast Updated: July 23, 2020
Are you experiencing buffering or poor video connection? If so, follow the steps below to ensure your internet connection is strong enough to watch the show without interruption.
Testing your internet connection
- Step 1: Visit www.speedtest.net
- Step 2: Press "GO"
Once your internet connection has been tested, you will be able to see three metrics – Ping, Download and Upload.
Mandolin requires a minimum download speed of 6 megabits per second (Mbps) to view a show.
For Artists and Venues
Mandolin requires a minimum upload speed of 10 megabits per second (Mbps) to present a show. However, we recommend an upload speed of 25 Mbps or higher for the best results.
For best the best internet connection results, we recommend a hard-wired connection via ethernet cable.