If you purchased your ticket directly on www.mandolin.com and have yet to receive a confirmation email, it is likely that your email address was entered incorrectly upon purchase.
If you believe this applies you to, please reach out to help@mandolin.com so we can ensure your ticket goes to the proper address.
If you are a first-time user or have yet to create a Mandolin account, we suggest you do so in the meantime using the correct email address. When the change is completed, you will immediately see your ticket under "My Tickets" within your account.