How do I watch the livestream?
You can watch via the web on your desktop computer, laptop, mobile device by logging into your Mandolin account. Check out the following resources for more information on setting up your account and logging in to watch:
How do I create a Mandolin account?
If any issues arise, you can reach our support team at firstname.lastname@example.org.
How do I watch the livestream on my TV?
Click here for more information about the best supported ways to watch on your TV.
Will the livestream tickets sell out?
You can buy Live at the Ryman livestream show tickets at any time, up until the end of each show. With rare exceptions, there are generally no limits placed on the number of people who can watch the livestream. Please contact email@example.com if you have questions about the availability of tickets for a particular livestream.
Note that VIP / Meet & Greet experiences, when available, have a limited capacity, and therefore a limited number of tickets available.
What if I miss the livestream show I purchased tickets to watch?
Live at the Ryman shows do not offer replay windows following the livestream. Please contact firstname.lastname@example.org for questions or concerns regarding replays.
When will my merchandise be shipped?
Hatch Show Prints, when available, will be shipped approximately one week after the event takes place.
Shipping times may vary on other merch items. If you have questions about specific items you have ordered, please email email@example.com.
When will I receive my VIP/Q&A information?
You will receive your Q&A information no later than the day of the show. If you haven't received it, please email firstname.lastname@example.org.
I have a question that is not answered here.
Reach out to email@example.com and we will be happy to help!