What if I miss the window to join the queue? September 10, 2021 15:33 Updated Contact the Mandolin Support team at firstname.lastname@example.org. In most cases, missing the queue join window will result in the Fan forfeiting their ticket. Related articles Can I take screenshots or recordings of my session? VIP:One Meet & Greet Instructions What if I move the app to the background while I’m waiting, or my phone goes to sleep? How do I rewatch a show? Is there a limit to how many questions I can ask?