What is Mandolin “My Keeps”?
Think of “My Keeps” as your own personal digital gallery for your NFTs and other digital collectibles, which can be accessed by logging into your Mandolin account.
How do I purchase an NFT?
You can browse event specific NFTs on the event and ticketing pages, or browse all NFTs by visiting the Mandolin Box Office. Add your NFT(s) to your cart, and follow the checkout process. Buying an NFT on Mandolin is as easy as buying merch. Cryptocurrencies like Bitcoin, Ethereum, or Doge are not required! You can pay with a credit card, Paypal, Shop Pay, and Google Pay on the Mandolin Box Office. Make sure you purchase NFTs with the same email address you use to log in to Mandolin.
How do I know which token of the edition I’m purchasing?
The number you claim will depend on when you purchase and will be issued sequentially. So, if you are the first to purchase the lot of 10 NFTs you will own #1 of 10.
What forms of payment do you accept?
Mandolin accepts all major credit and debit cards. You can also pay with Paypal, Shop Pay, and Google Pay. We will accept cryptocurrencies in the future.
How do I claim my NFT?
Once you purchase the NFT, you’ll receive an email with instructions for claiming your NFT into your Mandolin Wallet (within “My Keeps”) or a MetaMask wallet. Make sure to login with the same email address you used to purchase your NFTs. If you run into any problems or have questions, chat with Mandolin Help.
Once the NFT is claimed, how do I access it again?
Your NFTs can be viewed in the “My Keeps” section of your Mandolin account. Once you claim an NFT into your Mandolin or Metamask wallet, which is a browser extension supported by Chrome, Firefox, Edge, and Brave, it will move from the “Unclaimed” tab to the “My Keeps” tab.
I don’t have a crypto wallet, how do I get one?
Mandolin offers fans an easy way to create a crypto wallet. After you complete your purchase of an NFT, you’ll receive instructions via email on how to set one up. You may also set up your wallet before you purchase an NFT by visiting the “My Keeps” section of your Mandolin account.
I already have a crypto wallet, do I need to use Mandolin’s wallet?
No. You can also connect your MetaMask wallet.
How do I connect my Metamask wallet?
Mandolin offers fans an easy way to connect an existing crypto wallet. After you complete your purchase of an NFT, you’ll receive instructions via email on how to connect. You may also set up your wallet before you purchase an NFT by visiting the “My Keeps” section of your Mandolin account.
How do I find my NFTs claimed to Metamask?
Mandolin leverages the Polygon network when minting NFTs into your wallet. By default, you can view these NFTs in the “My Keeps” section of your Mandolin account. You may need to connect to the Polygon network to access the NFT on some supported applications such as Opensea. Learn more here.
Can I access the private key of my Mandolin wallet?
Yes! You can access your private key at this link: https://reveal.magic.link/mandolin
Never share your private key with anyone! It allows full access to your wallet.
Can I transfer my NFT from one wallet to another?
If you claim your NFT into your Metamask wallet, you can transfer it or sell it on supported marketplaces such as Opensea.
If you claim your NFT into your Mandolin wallet, you can transfer the NFT once you import your Mandolin wallet into a compatible Ethereum wallet, such as Metamask.
Will I be responsible for any fees? What are “gas fees” and why are they so expensive?
Mandolin will take care of the gas fees. Don’t you worry!
Read on if you want to learn more about gas fees...
When you perform an operation on the Polygon network, you are required to pay “gas fees” to complete the transaction. Gas fees fluctuate based on the current congestion of the Polygon network, and are paid in Polygon’s native token, MATIC. Mandolin handles all of these nuances for you, so you don’t have to worry about dealing with a wallet or cryptocurrency.
I heard NFTs are bad for the environment because of the amount of carbon emissions associated with minting. How is my NFT purchase eco-friendly?
With the growth in the NFT market, the issue of NFT-related emissions has come to light. The carbon footprint of blockchains like Ethereum and Bitcoin result from the energy-intensive design of these proof-of-work blockchains and require huge amounts of processing power.
But with the constant innovation in the NFT market, there is now a better way! Because Mandolin cares deeply about our environmental footprint, our blockchain applications are built on the Polygon network, an energy-efficient proof-of-stake network that can be run off of a laptop. The result: 99.95% more energy efficiency.
What happens after I complete my purchase?
You will be notified via email once your purchase is completed with instructions on how to claim your NFT. You can always access your NFTs by logging into your account on Mandolin.com and clicking on “My Keeps” in the upper right hand corner of the screen.
Note: My Keeps can only be accessed through the web. We’re working on bringing it to your mobile app.
Can I return the NFT?
Due to the nature of the item, we cannot exchange or accept returns.
What do I do with my NFTs?
What you do next with your NFT is totally up to you! Share it with your friends or hang it in a digital gallery. But, if it’s anything on social, please make sure to tag Mandolin.