Skip to main content
Submit a request
Everything you need to know about troubleshooting account or streaming issues.
The watch page for a show is telling me to "Get Ticket"
How do I change the email address associated with my account?
I forgot my password and can't login.
I purchased my ticket, but didn't receive my confirmation email. How do I access my show?
Why does it say my email is invalid?
Troubleshooting Tips For My Device
What browser requirements does Mandolin support?
Can I test my audio/video settings before I watch my show?
I'm having audio issues. How do I fix them?
My video connection is unstable. How do I fix it?
Nothing is working for me. What happens now?